Tuesday, November 16, 2010
8:00 AM

Silence is greater than Misinformation

A little bit information is a dangerous thing.

This is one of my favorite quotes. Odds are you have all met someone to whom this statement could apply. That person who just started using Linux and thinks it is the be all, end all to all the problems in the (computing) world. Or that friend who just built their first computer from scratch and suddenly knows everything there is to know about putting hardware together.

Countless times I have gone seeking help on various message boards or chat rooms and more times than I care to count I received down right bad or misinformed answers. Now to date none of the "help" I have found was intentionally viscous, but a few times I realized the information I was being given was not relevant (or was hurtful) to the goal I was trying to accomplish. I am not trying to say that you need to be an expert to help someone with a problem they are having. Just please, if you are not 100% sure of the information you are providing - let the person know this! At least this way if the information turns out to be faulty the person was warned instead of being caught by surprise.

Anyone else ever experience an issue such as this when trying to find technical help on the web?

~Jeff Hoogland

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